Terms & Conditions
These Terms & Conditions govern your access to and use of the Hello22 website and AI Receptionist platform.
By accessing or using our services, you agree to comply with these Terms.
Our Services
Hello22 provides AI-powered business communication solutions including:
- AI Receptionist
- Intelligent Call Answering
- Appointment Booking
- Lead Qualification
- Smart Call Routing
- Business Knowledge Responses
- Analytics Dashboard
- CRM Integrations
We continuously improve our services and may introduce new features over time.
User Responsibilities
When using Hello22, you agree to:
- Provide accurate information
- Keep your account credentials secure
- Use the platform lawfully
- Respect applicable laws and regulations
- Avoid activities that may disrupt the platform
Acceptable Use
You must not:
- Attempt unauthorized access
- Reverse engineer our software
- Upload malicious content
- Use the platform for unlawful activities
- Interfere with system performance
- Misrepresent your identity
Violation of these rules may result in account suspension or termination.
Account Security
You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.
Please notify us immediately if you suspect unauthorized access.
Subscription & Payments
If you purchase a paid subscription:
- Billing follows your selected plan.
- Subscriptions renew automatically unless cancelled.
- Prices may change with prior notice.
- Applicable taxes may apply.
Intellectual Property
All software, branding, website content, graphics, logos, product designs, and technology remain the exclusive property of Hello22.
You may not copy, reproduce, distribute, or modify our content without written permission.
Service Availability
While we aim for maximum uptime, occasional maintenance, updates, or unforeseen technical issues may temporarily affect service availability.
We continually work to minimize disruptions and improve platform reliability.
Limitation of Liability
To the fullest extent permitted by law, Hello22 shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
Users are responsible for evaluating whether our services meet their business requirements.
Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Engage in fraudulent activity
- Abuse our platform
- Compromise the security of our services
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the platform after changes become effective constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Hello22 operates.
Contact Us
For questions regarding these Terms & Conditions, billing, privacy, or your account, please contact our support team.