- Built for Insurance Agencies
AI Receptionist for Insurance Agencies
Make every insurance enquiry count. Hello22 AI answers calls 24/7, captures new prospect details, assists with common enquiries, manages consultation requests, and keeps client communication organised while your team focuses on policies and customers.
Lead Capture
Collect and organise new client enquiries
24/7 Call Handling
Keep your agency responsive day and night
Policy Information
Answer common policy and coverage questions
Quote Enquiries
Capture details from potential insurance clients
- Smarter Call Management
AI Receptionist That Keeps Insurance Agency Connected
Hello22 gives every caller a professional first response while your team stays focused on clients and insurance advice.
New Cover Requests
Gather the key details from people exploring insurance options before an adviser follows up.
Policy Update Enquiries
Assist callers looking to discuss renewals, changes, documents or general policy-related matters.
Adviser Callback Requests
Record the caller’s details and reason for contacting your agency so the right person can respond.
General Agency Support
Provide quick answers about opening hours, locations, available services and common agency procedures.
- Built Around Your Agency
Meet Your AI Insurance Receptionist
Hello22 acts as the first point of contact for incoming calls, helping your team spend less time collecting basic information and more time on meaningful client conversations.
Start Free TrialUnderstands the Purpose of the Call
Recognises whether the caller is interested in new cover, an existing policy, a renewal or another service.
Collects Relevant Information
Captures useful contact and enquiry details based on the type of insurance request.
Directs Calls Intelligently
Routes priority enquiries or callback requests according to the workflow you choose.
Never Let an Insurance Opportunity Go Unanswered
Hello22 helps make sure every caller receives attention.
Without Hello22 AI
- Missed Calls
- Lost Leads
- Voicemails
- Lost Revenue
- Customers Leave
02:45 PM
02:50 PM
03:30 PM
05:00 PM
With Hello22
- Calls Answered Instantly
- Appointments Booked
- Leads Captured
- Happy Customers
- More Jobs, More Revenue
Fri, 17 May · 09:00 AM
042 345 678
SMS & Email
- Less Front-Desk Pressure
Keep Your Agency Responsive During Busy Periods
Your team may be speaking with clients, preparing quotes or reviewing policy information. Hello22 manages routine incoming calls in the background so important enquiries do not pile up.
- Reduce repetitive call handling
- Capture information before callbacks
- Keep communication consistent
- Support multiple advisers or departments
- Maintain service outside office hours
- How It Works
Simple. Smarter Insurance Calls.
Configure Hello22 around the way your agency already operates. Set the information it can use, define your call process and refine it whenever your business changes.
Add Agency Details
Add your treatment menu, opening hours, team information, policies and other important salon details.
Personalise Call Handling
Choose how Hello22 should greet callers, ask questions and respond to different insurance enquiries.
Understand Each Enquiry
Hello22 identifies what the caller needs, from a new quote request to policy-related support.
Follow Your Workflow
Each conversation follows the call-handling instructions and routing rules you set for your agency.
Refine as You Grow
Update services, staff details, office hours and call instructions whenever your agency requirements change.
AI Receptionist Features for Insurance Agencies
Hello22 gives insurance teams a structured way to manage high volumes of incoming calls. It helps capture new opportunities, organise everyday enquiries and provide useful context before your team follows up.
10,000+
Calls Handled
24/7
Availability
99.9%
Lead Capture
80%
Admin Work
Insurance Enquiry Recognition
Distinguishes between new cover requests, policy questions, renewals, callbacks and general enquiries.
Adviser & Department Routing
Directs calls according to the department, adviser or workflow you configure.
Prospect Qualification
Collects relevant information from prospective clients before your team contacts them.
Existing Client Recognition
Helps identify callers with current-policy enquiries and gathers the reason for their call.
Why Agencies Choose Us
Why Insurance Agencies Choose Hello22 AI
Built Around Your Services
Configure Hello22 around your insurance products, agency processes, business information and everyday client communication needs.
Handles Busy Call Periods
Manage high call volumes without making every caller wait for an available adviser, department or team member to respond.
Consistent Client Experience
Give every caller a professional, clear and consistent response across different enquiry types and service situations.
Flexible for Your Team
Support different advisers, departments, working hours and workflows without changing how your agency already operates.
Multi-Location Ready
Manage calls across multiple branches, teams and locations while keeping each office’s information organised and accurate.
Easy to Update
Quickly change services, office hours, team details, FAQs and call instructions whenever your agency requirements change.
Custom Conversation Style
Personalise greetings, questions and responses so Hello22 communicates in a way that matches your agency’s brand.
Less Reception Pressure
Reduce repetitive phone tasks and routine enquiries so your team can focus on higher-value client conversations.
- What Our Clients Say
Trusted by Insurance Professionals
Our team used to spend a lot of time taking basic details before we could even understand what a prospect needed. Now the initial information is already organised when we follow up.
David Collins
Insurance Agency Manager
After-hours enquiries no longer disappear into voicemail. We come in each morning with clear information about who called and why.
Rebecca Wilson
Insurance Broker
It has made our phone workflow much easier to manage. Advisers can stay focused on clients while routine enquiries are handled in the background.
Andrew Miller
Senior Insurance Adviser
Let AI Handle the First Conversation. Your Team Handles the Relationship.
Give callers a professional response from the moment they contact your agency. Hello22 captures the important details, organises incoming enquiries and helps your advisers focus on the conversations that need their expertise.