- Never Miss an Aged Care Call Again
AI Receptionist for Aged Care Answers Every Call 24/7
Never miss an important call from a resident, family member, or care enquiry. Hello22 AI answers calls 24/7, handles common questions, captures new enquiries, books appointments, and routes urgent calls to the right staff member.
Trusted by 5,000+ businesses
Works with your tools
Book appointments instantly
Even after you close
Every patient call answered
- What We Do
AI Receptionist Made for Modern Aged Care Providers
- The Problem
Don’t Let Important Calls Turn Into Missed Care Enquiries
Your team is focused on delivering quality care, not staying on the phone all day. Hello22 AI supports your front desk by answering routine calls, capturing new care enquiries, helping with appointment requests, and making sure important calls reach the right person.
24/7 Call Answering
Your AI receptionist answers calls day and night, so residents, families, and new enquiries always receive a prompt response.
Appointment & Visit Booking
Help callers request consultations, facility tours, assessments, and other appointments without waiting for staff availability.
Urgent Call Routing
Identify urgent enquiries and route calls to the appropriate staff member or designated contact based on your workflow.
Resident & Family Enquiries
Handle common questions about services, visiting information, appointments, availability, and general facility information.
- Meet Your AI Receptionist
Meet Your AI Receptionist for Aged Care Providers
Hello22 AI works alongside your aged care team as a reliable first point of contact. It answers routine calls instantly, captures caller information, manages enquiries, and helps your staff stay focused on residents and quality care.
Be available to residents, families, and prospective clients even when your reception team is busy or unavailable.
Collect important details from prospective residents and families and pass them directly to your team.
Assist callers with consultation requests, assessments, facility tours, and other scheduled appointments.
Never Miss an Aged Care Again
Every call can matter. Hello22 AI helps ensure residents, families, and prospective clients receive a fast and professional response.
Without Hello22 AI
- Missed Calls
- Lost Leads
- Voicemails Ignored
- Lost Revenue
- Buyers Go Elsewhere
02:45 PM
02:50 PM
03:30 PM
05:00 PM
With Hello22 AI
- Calls Answered Instantly
- Inspections Booked
- Leads Captured
- Happy Patients
- More Deals, More Revenue
Fri, 17 May · 09:00 AM
042 345 678
SMS & Email
- Built for Aged Care Service
Your AI Receptionist for Aged Care Businesses, Working 24/7
Aged care enquiries don’t always happen during business hours. Hello22 AI gives residents, families, and prospective clients a reliable point of contact around the clock while helping your staff spend more time providing care.
- Answer calls day and night
- Capture new resident and care enquiries
- Help book appointments and facility tours
- Route important calls to the right team
- Answer common service questions
- How It Works
Simple. Smart. Seamless..
No complicated setup. Your new AI receptionist can fit into your existing workflow.
Your Aged Care Service Gets a Call
Residents, family members, or prospective clients call your existing business number.
Hello22 AI Answers Instantly
Your AI receptionist answers professionally using information about your aged care services.
Caller Needs Are Identified
Hello22 AI understands whether the caller needs general information, wants to make an enquiry, or needs an appointment.
The Right Action Is Taken
The AI can capture details, assist with booking, answer common questions, or route the call according to your setup.
Your Team Gets Updated
Relevant caller details and enquiry information are passed to your team so they can follow up when needed.
- Built for Growth
Why Aged Care Providers Trust Hello22 AI
Capture More Care Enquiries
Never lose a potential resident enquiry simply because your reception team couldn’t answer the phone.
Reduce Reception Workload
Let Hello22 AI handle repetitive and routine calls while your staff concentrate on residents and essential tasks.
Better Caller Experience
Give residents, families, and prospective clients a fast, consistent, and professional first response.
Reduce Missed Calls
Keep your organisation reachable during busy periods, after hours, weekends, and times when staff are unavailable.
Stay Ready During Peak Hours
Handle multiple incoming enquiries without putting every caller on hold or overwhelming reception staff.
Consistent Customer Service
Provide callers with consistent answers based on the information and workflows configured for your organisation.
Works With Your Workflow
Configure Hello22 AI around your existing processes for enquiries, appointments, call routing, and follow-ups.
Grow Without More Front-Desk Pressure
Handle increasing call volumes without putting additional pressure on your existing reception team.
- What Aged Care Providers Say
Trusted by Aged Care Professionals
Hello22 AI has made it much easier for us to manage incoming enquiries. Families can get a response even when our reception staff are busy.
Aged Care Manager
Our team spends less time dealing with repetitive calls, while important enquiries are captured and passed through clearly.
Facility Manager
The biggest benefit for us is having calls answered outside normal reception hours. It gives families another reliable way to reach us.
Operations Manager
- AI Aged Care FAQs
AI Receptionist for Aged Care Common Questions
Can it answer multiple calls at the same time?
Yes. An AI receptionist can handle simultaneous incoming calls, helping reduce hold times during busy periods.
Does it work with our existing business number?
Hello22 AI can be configured to work with your existing call flow, so you do not necessarily need to change how customers contact your organisation.
Can we customise what the AI receptionist says?
Yes. Its responses and workflows can be configured around your services, business information, FAQs, and preferred call-handling processes.
Will my team receive caller information?
Yes. Relevant caller and enquiry details can be captured and provided to your team based on your configured workflow.
Can the AI receptionist handle after-hours calls?
Yes. Hello22 AI can answer calls 24/7, including evenings, weekends, and holidays, so important aged care enquiries are never missed.
Can it capture new resident and care enquiries?
What is an AI receptionist for aged care?
An AI receptionist is a virtual call-handling solution that can answer incoming calls, respond to common questions, capture enquiries, assist with appointment requests, and route calls based on your organisation’s requirements.
Can Hello22 AI answer calls 24/7?
Yes. Hello22 AI can answer calls around the clock, including after business hours, weekends, and busy periods.
Can it handle new resident or care enquiries?
Yes. It can collect caller details and information about new care enquiries before passing the information to your team for follow-up.
Can it book appointments or facility tours?
Yes. Hello22 AI can support appointment, consultation, assessment, or facility-tour booking workflows based on your setup.
Can it handle calls from residents and family members?
Yes. It can answer configured general questions and help direct residents and family members to the appropriate next step.
Can it route important calls to our staff?
Yes. Calls can be routed or escalated according to the call-handling rules and workflows you configure.
Let AI Handle Calls, You Focus on Quality Care.
Stop letting important aged care enquiries turn into missed opportunities. Let Hello22 AI answer calls, capture enquiries, and support your front desk 24/7.