- Never Miss a Customer. Never Miss a Sale.
E-Commerce AI Receptionist for Better Customer Support
Hello22 AI is your E-Commerce AI Receptionist, available 24/7 to handle customer calls, order enquiries, delivery updates, and returns. Keep shoppers supported at every step while your AI receptionist helps capture more sales and gives your team more time to grow the store.
Trusted by e-commerce businesses across World
- Core Features
Everything Your Store Needs. Handled 24/7
24/7 Call Answering
We answer every customer call instantly – day or night, weekends or holidays.
Order Tracking Support
AI provides real-time order updates and delivery status instantly.
Returns & Refunds
Handles return requests, refund policies, and exchange queries seamlessly.
Product Information
Answers questions about products, sizes, availability, materials, and more.
Checkout Assistance
Helps customers complete orders and resolve checkout issues over the phone.
Abandoned Cart Recovery
AI follows up with customers and helps recover lost revenue.
Upsell & Cross-sell
Recommends relevant products and increases average order value.
Call Summaries & Notes
Get instant call summaries sent to your email or CRM after every conversation.
- How It Works
Simple. Smart. Effective.
Customer Calls Your Store
Shoppers call your business with questions or concerns.
AI Answers Instantly
Hello22 AI handles the conversation like a pro.
Resolves & Collects Info
Answers questions, solves issues & captures details.
Sends Summary to You
You receive a full summary and take action if needed.
- WHY CHOOSE HELLO22 AI?
Turn Every Call into a Happy Customer
- Improve customer satisfaction
- Reduce support workload
- Increase sales & conversions
- Save time and operational costs
- Never miss a customer call again
PERFECT FOR E-COMMERCE BUSINESSES
We Support All Types of Online Stores
SEAMLESS INTEGRATIONS
Works with Your Favorite Tools
- What Our Clients Say
Trusted by E-Commerce Businesses
Since using Hello22, our customers get answers much faster, even outside business hours. Order enquiries and common support questions are now handled without adding more pressure on our team.
E-Commerce Manager
Hello22 AI has significantly reduced the number of repetitive support calls our team handles. Customers can get help with orders, products, and returns quickly and easily.
Store Owner
Our customer response time has improved dramatically. Hello22 handles enquiries around the clock and helps us deliver a much better shopping experience.
Sales Manager
- FAQs
Common Questions About AI Receptionists for E-Commerce
Everything online stores and e-commerce teams ask before switching to an AI receptionist.
Can we customize the AI receptionist for our online store?
Yes. You can customize the AI around your business, products, FAQs, policies, call flows, and customer service requirements.
Can Hello22 AI integrate with our existing e-commerce tools?
Hello22 AI can be configured to work with supported business and e-commerce tools, helping your customer communication fit into your existing workflow.
Can the AI receptionist help recover abandoned carts?
Yes. Depending on your setup, Hello22 AI can follow up with customers, answer purchase-related questions, and help turn interested shoppers into completed sales.
Can it recommend other products to customers?
Yes. The AI can provide relevant product recommendations and assist with upselling or cross-selling based on the information and workflows you provide.
Can it handle a high volume of customer enquiries?
Yes. Hello22 AI is designed to handle customer enquiries consistently, helping reduce pressure on your support team during busy periods.
How quickly can we set up an AI receptionist for our e-commerce store?
Setup depends on your requirements, integrations, and call workflows. Once configured, Hello22 AI can start handling customer conversations for your store.
Can an AI receptionist handle customer calls 24/7?
Yes. Hello22 AI can answer customer calls around the clock, including after hours, weekends, and busy periods, so shoppers can always get assistance.
Can Hello22 AI answer questions about our products?
Yes. The AI can help customers with product information such as availability, sizes, colours, features, and other common product-related questions.
Can the AI receptionist provide order status and delivery updates?
Yes. When connected with your systems, Hello22 AI can help customers check order information and provide relevant delivery or tracking updates.
Can it help customers with returns and refunds?
Yes. Hello22 AI can explain your return, refund, and exchange policies, collect customer details, and guide callers through the appropriate next steps.
Can Hello22 AI help customers with checkout questions?
Yes. The AI can answer common checkout questions, assist customers experiencing issues, and help reduce unnecessary abandoned purchases.
Can it transfer a customer to our support team when needed?
Yes. Calls that require human assistance can be transferred or escalated to the appropriate team based on your configured workflow.
- Start your 7-day free trial today
Ready to Elevate Your E-commerce Support?
Book a free demo today and see the difference.